Frequently Asked Questions, Answered
What kind of wax do you use?
We use coconut wax. It allows us to create high quality candles that are 100% natural, non-toxic, vegan, and fully biodegradable. Coconut wax burns slower than any other wax on the market, so you can enjoy your favorite candles longer with a blissful fragrance throw.
What kind of fragrance do you use?
We use essential oils and synthetic fragrance. Each has positive aspects and are sustainable to produce. Our fragrance oils are non toxic, phthalate free and do not have a Prop 65 required warning which makes them safe to use.
How do I care for my candles?
Candle care instructions are included with your candle. Please never leave a candle unattended. Keep away from flammable objects and keep away from children and animals.
Are your products cruelty free?
Absolutely! We are proud of using animal free ingredients. We love and respect all animals and we are committed to being a vegan, cruelty free brand.
Are your candles recyclable?
Yes! You can reuse the tins and jars as a makeup brush holder, planter, and storage container! The tumbler jars are glass so they can be easily accepted at a recycle center.
Your candles contain herbs. Will I be allergic?
We do use various amounts of herbs which you may be allergic to. If you feel you are unsure whether you are allergic to a specific herb, you might need to consult with your medical practitioner.
Are your products safe?
We use quality ingredients that are safe for you and your environment. Our candles are non toxic, phthalate free and do not have a Prop 65 required warning and neither do our fragrance oils. Our soaps are eco friendly, free of Parabens, SLES, SLS & other harmful chemicals. It is recommended however, to keep candles away from children and animals.
Do you make custom orders?
Not at this time, but we do have a large variety of products that are already available for you to choose from.
How long will it take to process my order?
Processing your order may take anywhere from 2-4 business days.
How much does shipping cost?
Shipping charges vary and depend on the size and weight of your package. It is automatically calculated before your checkout. If there is a shipping overage, it will be refunded back in your method of payment.
How can I track my order?
Once your order has been received, you will get a confirmation email. When we ship your order, you will receive another email with your tracking number. You can track your order on USPS.com. Please check your spam folder if it doesn’t arrive in your inbox. We use USPS 1-3 day Priority mail for larger packages and USPS First Class for smaller packages.
When will I receive my order?
Delivery time may vary based on your location and your local post office service.
Do you ship International?
Yes we do ship international. Before you place your order, please contact us to inquire about international shipping charges to your country. We are not responsible for customs fees and charges.